Return Policy for Vedicaps

Effective Date: 2nd November 2023

At Vedicaps, we strive to ensure your satisfaction with every purchase. We understand that there may be instances where you need to return a product. This Return Policy outlines the terms and conditions regarding returns and refunds for your convenience.

1. Eligibility for Returns:

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Initiation of Return:

  • If you wish to initiate a return, please contact us within 5 days of receiving your order at [email protected]. Please provide your order number and a detailed reason for the return.

3. Return Process:

  • After receiving your return request, we will provide you with instructions on how to proceed with the return.
  • You are responsible for securely packaging and shipping the item back to us. We recommend using a trackable shipping method to ensure safe delivery.
  • You are responsible for the cost of return shipping unless the return is due to an error on our part.

4. Refunds:

  • Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within [Insert Refund Processing Time] business days.

5. Non-Returnable Items:

  • Certain items are not eligible for return, such as perishable goods, personal care products, and gift cards.

6. Exchanges:

  • We do not offer direct exchanges. If you wish to exchange an item for a different size or product, please follow the return process, and then place a new order for the desired item on our website.

7. Damaged or Defective Items:

  • If you receive a damaged or defective product, please contact us immediately at [email protected]. We will arrange for a return and replacement or refund, as per your preference.

8. Contact Us:

  • If you have any questions or concerns regarding our return policy, please feel free to reach out to us at [email protected].

9. Changes to the Return Policy:

  • We reserve the right to update and modify this return policy at our discretion. Any changes made will be effective immediately upon posting to our website.

Thank you for choosing Vedicaps. We are committed to providing you with high-quality products and excellent customer service. Your satisfaction is important to us, and we will do our best to assist you with any return requests.2nd